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ACCOUNTING
     Loans Granted Year to Date
        .... View / Adjust totals in Program 47 Option J
        .... These totals are included in the Finanical Statement download
        .... These totals will include any New Money advance or Refinanced regardless of type or code
        .... Use F8 HELP Key while in this field in Program 47 Option J for more information
     Loans Granted Since Organization
        .... View / Adjust Totals in Program 47 Option J
        .... These totals are included in the Financial Download
        .... These totlas will include all New Money Advanced or Refinanced Money regardless of type or code
        .... Use F8 HELP key while in this field in Program 47 Option J for more information
     Mortgage Loans granted Year to Date
        .... View / Adjust Totals in Program 47 Option J
        .... This will include all RE loans, the 'RE' must appear in the loan type or one of the collateral code fields
        .... These totals are included in the Financial Download
        .... Use the F8 HELP screen while in Program 47 Option J field for more information
     Mortgage Loans Granted Since Organization
        .... View / Adjust Totals in Program 47 Option J
        .... These totals are includeded in the Financial download
        .... These totals are updated with any loan advance that 'RE' is in the loan type or any of the collateral code fields
        .... For more information select F8 HELP while in this field in Program 47 Option J
     Loan Charge Offs this Year to Date
        .... View / Adjust in Program 47 Option J
        .... These totals are included in the Financial Download
        .... Totals will automatically adjust with any loan charged off in Prg 2, manually adjust for loans not charged off in Prg 2
        .... Use the F8 HELP button while in this field in Program 47 Option J
     Loan Charge Offs Since Organization
        .... View / Adjust totals in Program 47 Option J
        .... These totals are automatically adjusted with Charge Offs done in Prg 2, manually adjust for any other charge offs
        .... These totals are included in the Financial Download
        .... Use F8 HELP while in this field in Program 47 Option J for more information
     Loan Recoveries Year to Date
        .... View / Adjust totals in Program 47 Option J
        .... These totals are included in the Financial Download
        .... Totals will automatically adjust with Recoveries entered in Prg 2, any entered directly to the gl, adjust manually
        .... For additional information use the F8 HELP key while in this field in Program 47 Option J
     Loan Recoveries since Organization
        .... View / Adjust in Program 47 Option J
        .... These totals are included in the Financial Download
        .... Totals will automatically update with recoveries entered in Prg 2, for any other recoveries-manually adjust totals
        .... Use the F8 HELP key for more information while in this field in Program 47 Option J
     Number of New Loans Year to Date
        .... View / Adjust in Program 47 Option J
        .... These totals are included in the Financial Download
        .... This will automatically update with each new loan number entered in Prg 2, manually adjust for any errors
        .... For additional information use the F8 HELP key while in thie field in Program 47 Opion J
     Number of New Loans Since Organization
        .... View / Adjust totals in Program 47 Option J
        .... These totals are included in the Finanacial Download
        .... Totals are updated automatically with each new loans number entered in Prg 2, manually adjust for any errors
        .... Use the F8 HELP key for additional information while in this field in Program 47 Option J
     Number of Real Estate Loans Year to Date
        .... View / Adjust in Program 47 Option J
        .... These totals are included in the Financial Download
        .... Totals are automatically updated with each New Loan with 'RE' in the loan type or one of the collateral codes
        .... For additional information use the F8 HELP key while in this field in Program 47 Option J
     Number or Real Estate Loans Since Organization
        .... View / Adjust totals in Program 47 Option J
        .... These totals are included in the Financial Download
        .... This number is updated with each new loan added that had 'RE' in the loan type or any of the collateral code fields
        .... Use the F8 HELP key while in this field in Program 47 Option J for additional information
ACH / ACH PROCEEDURES
     Posting ACH transactions
        .... Go to Program 25, Option J, Enter the current date
        .... When the account number mismatches are displayed use the page down key to begin making corrections
        .... When Option J is completed go to Program 25 Option A to Post
        .... For more details on posting ACH and view reports go to the link provided
        .... Click for Link
     ACH Payroll Splits Option
        .... Method intended for a member being on a payroll more than once and only one split
        .... Click on the link provided
        .... Click for Link
     ACH Exceptions Listing Program 25 Option H
        .... To get a listing of only the items Below Pledge (BP) Press HOME instead of ENTER when you select the date
     Verifying ACH files and totals
        .... Four ACH files are received daily (A, B, C, & D)
        .... These files can be verified using the Federal Reserve Settlement Sheet -contact the FRB for more information
        .... Use Program 25 Option B, enter the desired date and compare the ACH files there to the Federal Reserve Sheet
        .... If you feel a file is missing do Program 69, A -to see if more files are available, if no file received, CALL ERS
     How / When do I receive ACH files?
        .... Four files are received daily from the Federal Reserve (A, B, C & D)
        .... These files are received at approx these times A -Noon, B- 3:30 p.m., C- 9 p.m., & D- 4 a.m.
        .... Go to Program 69 Option A to receive files
        .... The total for each file can be viewed in Prg 25, Opt B
     ACH Visa Payments
        .... For ACH Card Service Visa Payments you mush have an account set up in Program 2 for the credits to post to.
        .... Go to Program 3 and set up an account named VISA Payments and inform Card Services of this account number
        .... To clear the Visa Payments from this account use Trancode 328 -Direct VISA Payment Offset under Withdrawals
     ACH Prenotes
        .... An ACH Prenote is a 0.00 amount transaction that is used to verify the accuracy of the member account information
        .... These prenotes are displayed in Program 25 Option H by using ENTER to access the listing
        .... If the Prenotes are not needed when accessing Program 25, Option H use the HOME key to access the listing
        .... Prenotes should be returned if any of the member information is incorrect
     ACH Revoked items
        .... Revoked items are items a member has requested to be returned
        .... These items are recorded by the credit union in Program 25, Option F
        .... Once an item has been revoked the credit union must return it to the originator usually through their corporate
APPOINTMENT CALENDAR
     Using Appointment Calendar Adding to
        .... Program 55
ATM/DEBIT CARDS
     ATM Excess Useage Monthly Fee
        .... Automatic Month-End Fee - Program 47 Option B Option M
        .... Manually post-Program 2 Share Withdrawal Fees / Transaction Code 322 or QA
     View ATM Indicator
        .... Programs 2, 3, 4, 5, 15
     List ATM Accounts List Accounts with ATM Indicator
        .... Program 36 Option R
     Debit Card Indicator
        .... Program 3- Page 1 #06-Enter Y Member
        .... Program 3 -Enter Number in the Debit Card Number Field
        .... More info Use Help Window (F8) in that field
     Real Time (RT) ATM
        .... Click below for instructions on Real Time ATM Balancing
        .... Click for Link
     ATM Cash Procedures
        .... These procedures include Adding or Removing Cash from your ATM machine
        .... These procedures also include instructions on handling ATM Deposits
        .... Click below to access the Proprietary ATM Cash Procedures
        .... Click for Link
BACK UP
     Mirror Back Up
        .... Stored in Tampa Florida and Chicago Illinois
     Nightly Back Up Encrytion
        .... Each is AES-256 encrypted.
BILLING
     Annual License Fee
        .... Number of billable accounts are located on the Share & Loan Report
        .... The Share & Loan Report is created at month end and is located in Program 33 under Reports
        .... The summary totals has number of members, while viewing the report Select F9, then Press
        .... Add up the numbers with an
BRANCH ACCOUNTING (STATISTICS)
     Dividends Paid by Branch
        .... Share and Loan List - Program 33 - Reports
        .... Exportable file - mparks.gl4 Program 33 - Exportable
     Share Balances by Branch
        .... Share & Loan List - Program 33 - Daily Reports
        .... Export file - mparks.gl4 in Program 33 - Exportable
     Loan Balances by Branch
        .... Share & Loan List - Program 33 - Daily Reports
        .... Exportable file - mparks.gl4 Program 33 - Exportable
     Loan Income (Finance Charge) by Branch
        .... Share and Loan List - Program 33 - Reports
        .... Exportable File - mparks.gl4 Program 33 - Exportable
     Member Branch Code
        .... Assign Branch Code - Program 3
        .... Change Branch Code - Program 3 see Program 47 Opt H flag
     Teller Totals by Branch
        .... Program 7 Teller Password @## (## = branch code)
     Terminal Branch Location
        .... Progam 1 - Password XCHECK
     Branch Code Auto Change by Last Transaction Location
        .... Program 47 Option H Flag = Y
     Member Branch Code Only Manual Change
        .... Program 47 Opt H Flag = N
CERTIFICATES / CD
     Certificate Dividend Rate
        .... Program 5 / Option A / Certificate Share Type
     Certificate Renewal Notices
        .... Set up in Program 47 Option E
        .... Print from Program 36, Option L
     Opening Certificate / CD
        .... Program 2, Share-Deposits, use the Certificate letter/number of choice, then Trancode 249 / OS to establish
        .... Use Funds Received/Transfer to deposit funds into the newly established Certificate / CD
        .... Set up the Certificate details in Program 5 Option A, Enter the Certificate letter/number
        .... Valid Certificate letters/numbers: C, A, B, W, Z, 0 thru 9
     Maturing Certificate / CD Report
        .... Program 36 Option B
     Certficate / CD Maturity Notices
        .... Program 36 Option L
     Certificate Dividend Method Codes
        .... Program 61 Option K
CODE (TRANCODE) EXPLANATIONS
     Member Share Type Eplanations
        .... Program 61 Option A
     Member Loan Type Eplanations
        .... Program 61 Option B
     Loan Collateral Code Descriptions
        .... Program 61 Option C
     Loan Share to Loan transfer Payment Frequency Options
        .... Program 61 Option D
     Transaction Code Descriptions (Tran Code)
        .... Transaction Codes Description -listed numerically Program 61 Option E
        .... Transaction Codes Description -listed alphabetically by code Program 61 Option F
        .... Transaction Codes Description -listed alphabetically by description Program 61 Option G
        .... Click below to go to the Master Transaction Code Spreadsheet
        .... Click for Link
     Two Letter State Appreviation
        .... Program 61 Option H
     Loan Insurance Monthly Addon Codes
        .... Program 61 Option I
     Regular Dividend Method Codes
        .... Program 61 Option J
     ATM / ACH Display Codes
        .... Program 61 Option M
     Share Draft Posting Codes
        .... Program 24 Option K
CORRECTIONS / REVERSALS
     New Loan Reversal /Reverse New Loan         .... Click for Link
CREDIT BUREAU REPORTING
     Metro 2 Credit Bureau Reports to: Experian-TransUnion-Equifax-Innovis
        .... Created automatically at each month end
        .... Set Up in Program 60 Option F
        .... Reports available in Program 33, Exportable Files
        .... For more information go to
        .... Click for Link
     Metro 2 Compliance Condition Code
        .... Input in Prg 4, Page 4
        .... These codes are taken directly from the Credit Reporting Resource Guite, Copyright 2000 Associated Credit Bureaus, Inc.
        .... The credit Reporting Resource Guide is located on our website, www.ers2000.com
        .... To see these codes use the link below
        .... Click for Link
CURRENCY TRANSACTION REPORTING (CTR)
     Bank Secretacy Act (BSA) Reporting $3,000 / $10,000
        .... Set sequence range in Program 7 Opt E -normally a daily range
        .... For search select Program 7 Opt H Opt 8
        .... Option A for Currency and Opt B for Monetary searches
        .... Press F8 for HELP Window
DAILY MANDATORY ROUTINES
     End of Day Proceedures
        .... After Teller Balancing is completed, go to Program 7 Option F and Type "ZERO"
        .... Proceed to Program 35, Opt V, Opt 1 -then do Opt J, up arrow to the desired sequence #
        .... This will place those sequence # into the Beginning Day and End of Day Sequence fields
        .... Do Option A and and proceed to the bottom of the report enter Y to post these sequence #s to the GL
     Daily Posting TIPS for Posting Daily Sequence Number to the General Ledger
        .... Always use Program 7 Option F to Zero out before posting the sequence numbers to the GL
        .... Always use Program 7 Option J to select your sequence #s to the GL
        .... Always post system generated Sequence #'s created at Week End and Month End to the GL
        .... Never Post Program 35 Option V totals with an error flashing without knowing why it is flashing
DEFINITIONS
     "Accumulator Type" Accounts
        .... Coded in Program 3, page 5
        .... #08 DOLLAR ACCUMULATOR ACCOUNT
        .... #07 SPECIAL ADDRESS LABEL ONLY
        .... #06 MEMBER PAYROLL DATA ONLY
     Share Type
        .... Share types are contained within an Account.
        .... Share types include R, Regular, S Special, D Draft, etc.
DIVIDENDS
     No Draft Dividend
        .... Program 3 /Special Indicator Flags / #12
     No Shares Dividend
        .... Program 3 / Special Indicator Flags/ #13
     IRA Dividend Rate
        .... Program 46 Option 3
     Share Dividend Rate APR
        .... Program 46
     Share Dividend Method Monthly Quarterly Annual
        .... Program 46 See F8 Help Window
        .... Explanation of Methods ----- Program 61 Option K
     Dividend Estimation (Projection)
        .... Program 92
     Dividend Method Descriptions
        .... Prorgram 46 Option 1
     Set up Dividend Methods/Rates/Calculations
        .... Program 46 Option #2 for 'R', 'X', 'S', or 'D'
        .... Program 46 Option #3 for 'I', 'V', 'F', or 'E'
        .... Program 46 Option #4 for 'K', 'U', 'M', 'H', or 'P'
     Set Up Single Daily Rate Chart
        .... Program 46 Option #5 (used with Dividend Methods 'F' or 'G'
     Change Divident Rates / Methods
        .... Program 46 Options 2, 3, & 4
        .... Explanation of Methods Program 46 Option 1
     Dividend Penalty
        .... Use Trancode 222 / PN to Withdraw funds from Program 2
        .... Funds withdrawn using this code will be reported in a special field on IRS form 1099
        .... This transaction is used to withdraw dividends from a member
        .... Create a report of members that have had a Dividend Penalty posted to their account in Program 36 Opt CC
     APY / APYE Calculation
        .... Use Program 21 Option C to calculate the APY / APYE for your current APR
DORMANT ACCOUNTS
     Listing of Accounts Chared Dormant Account Fee
        .... Created at month end, located in Prg 33, Reports
        .... Included in the Dividend Posting Report
ERS CONNECT
     ERS Connect Overview         .... Click for Link
     ERS Connect User Guide         .... Click for Link
     ERS Connect Download
        .... ERS Connect can be downloaded by clicking the link below
        .... Click for Link
ERS CONTACT INFORMATION
     Electronic Recordkeeping Service Inc. Contacts (ERS)
        .... Phone: 800-200-0377
        .... Address: 13528 Water Crest Drive Fishers IN 46038
     Kevin Turnbow
        .... Phone: 800-200-0377 X 112
        .... Email: kevin@ers2000.com
        .... Fax: 765-356-9125
     Sammy Coons
        .... Phone 800-200-0377 X 110
        .... Email: sammy@ers2000.com
        .... Fax: 765-356-9125
     A1 Mailing
        .... Address: 13528 Water Crest Drive Fishers IN 46038
        .... Phone: 877-841-1581
        .... Fax : 317-773-4003
        .... Email: Sammy@A1-Mailing.com
     Don Heiermann
        .... Phone: 800-200-0377 X118
     Mike Wagner
        .... Phone: 800-200-0377 X111
     John Pruitt
        .... Phone: 800-200-0377 X116
     ERS Website         .... Click for Link
     Donna Etchison
        .... Phone: 800-200-0377 X 114
        .... Email: donna.etchison@ers2000.com
        .... Fax: 765-356-9125
EZ FIND
     Ez-Find         .... Click for Link
EZ-TERM
     Downloading Ez-Term         .... Click for Link
     PERFECT TELLER (HOME BANKING)      Update Ezterm Version         .... Click for Link
EZMemo
     EZMemo Setup         .... Click for Link
FEES / FEE EXEMPT
     Charge No Fees to Specified Share Type
        .... Program 5 Option G
     No Fees, Returns, Notices
        .... Program 3 Special Indicator Flag #37
        .... Useful for credit union accounts that clear their own corporate checks
     Loan Late-Payment Fee Exempt
        .... Program 3 - Special Account Indicators - Flag #38
     ATM/POS - Excess Usage Fee Exempt
        .... Program 3 - Special Account Indicators - Flag #39
     Draft - NSF Fee Exempt
        .... Program 3 - Special Account Indicators - Flag #40
     Overdraft Transfer Fee Exempt
        .... Program 3 - Special Account Indicators - Flag #41
     Overdraft Advance Fee Exempt
        .... Program 3 - Special Account Indicators - Flag #42
     Minimum Balance Fee Exempt
        .... Program 3 - Special Account Indicators - Flag #43
     Draft Overdraft Fee Exempt
        .... Program 3 -Special Account Indicators - Flag #44
     Draft Stop-Payment Fee Exempt
        .... Program 3 - Special Account Indicators - Flag #45
     Excess Withdrawal Fee Exempt
        .... Program 3 - Special Account Indicators - Flag #46
     Dormant Account Fee Exempt
        .... Program 3 - Special Account Indicators - Flag #47
     Excess Paid Draft Fee Exempt
        .... Program 3 - Special Account Indicators - Flag #48
     Account Maintenance Fee Exempt
        .... Program 3 - Special Account Indicators - Flag #49
     Daily Negative Balance Fee Exempt
        .... Program 3 - Special Account Indicators - Flag #50
     New Member Fee Exempt
        .... Program 3 - Special Account Indicators - Flag #51
FREE FORM CODES
     Code 1
        .... 3 Characters, Input in Program 3
        .... Appears in Programs 2 & 3
        .... Member Data Base Search, Program 57, Opt #1
        .... More Info in Help Window (F8) in Program 3 in Code 1 Field
     Code 2
        .... 16 Characters, Input in Program 3
        .... Appears in Programs 2 and 3
        .... Data Base Search Program 57 Option #2
        .... More Info in Help Window (F8) in Program 3 in Code 2 Field
     Code 3
        .... 4 Characters, Input in Program 3
        .... Appears in Programs 2 & 3
        .... Data Base Search Program 57 Option #3
        .... More Info in Help Window (F8) in Program 3 in Code 3 Field
FUNDS RECEIVED DETAIL
GENERAL LEDGER
     Master Tran Code Spreadsheet         .... Click for Link
IRA
     IRA FMV Fair Market Value
        .... Program 49 Option A
        .... Program 36 Option C #7
     IRA Reporting 1099 January CUNA CSG
        .... Program 36 Opt C #8
        .... Export ----- Program 33 / Exportable
     IRA Transaction Listing
        .... Program 36 Option C
     IRA List of Accounts
        .... Program 49 / Share Type I
     IRA List by Type (Roth, Trad, etc)
        .... Program 49 / Share Type I
     IRA Transactions
        .... Program 2 " I " share type
     IRA History
        .... Program 23
        .... Program 27
     IRA Member Reporting Totals
        .... Program 27 End of listing
     IRA - Open New Account
        .... Program 2 / Share-Deposits / I Share Type / Open IRA-Share type
     IRA Change Transaction Description
        .... Program 27, C
        .... Changes made will be reflected in the member's history
        .... Changes will also be in any IRA reports
        .... Prg 7 will not reflect the change, it will show the original transaction code
ITEM PURCHASE
     Item Purchase (1-8)
        .... These trancodes can be used for any item the credit union chooses
        .... The trancodes are I1 thru I8 or 094,095,112, 503-507
     Search for Item Purchases / Item Sales
        .... Select your desired time frame using Program 7, Option J or Option E
        .... Remain in Program 7, choose option H, NO PASSWORD, select Option 16, Search F
        .... To view a specfic teller or branch enter the corresponding password before selecting Option 16
        .... Item Purchase 1 - 8 will be displayed and printable using F9
LINUX
     Year End Proceedures / Check off list         .... Click for Link
LOAN DELINQUENCY
LOANS
     Minimun Late Payment Fee
        .... If under $5 delinquent there is no fee charged
        .... If fee is less than $1 there is no fee charged
     Loan Collateral Insurance Report
        .... Created at Month End
        .... Report is located in Program 33, Exportable Files, COLLAT.INS
     Loan Amortization
        .... Program 4 Cursor in DESIRED LOAN PAYMENT field
        .... Press HOME then Y
        .... Program 21 Option I Fill in all information and press Y
     Paid Ahead Loans
        .... Program 10 Option A
     Loans by Collateral Code
        .... Program 57 Option 5
     Loans by Annual Percentage Rate (APR) Ranges
        .... Program 57 Option #5
     List All Balloon Payment Loans
        .... Program 57 Option #12
     Loan Payment Coupon Books (Payment Coupon)
        .... Set up Notice wording in Program 47 Option I, Notice Type L
        .... Print in Program 28 Option E
     Cross Account Loan Payment Transfer
        .... Not Available
     Paid Off Loan Listing / Report
        .... Created at Month End, located in Program 33, Reports, Paid off loan listing
     Reversing a Loan Payment Transfer
        .... Print out the history, include the payment to be reversed and the prior balance -Use LOAN PAYMENTS/CHARGES
        .... Select Loan Payment Transfer, Enter the loan, the pymt to be reversed with a NEGATIVE (-) sign before the pymt
        .... Enter the Share type the pymt came from origianlly, then the the finance charge with a (-) sign
        .... Principle amount will fill in automatically, BEFORE POSTING-CHECK THE NEW LOAN BALANCE for correctness.
     CDI Loan Insurance Rate Change
        .... Go to Program 47 Option E to change the rate on loan insurance, then go to Program 40, Option 5 to Zero out old rate
        .... Prog 40 Opt 5 will ZERO out the old insurance rate in Prg 4 on all exisitng loans if you use LL for All Loans
        .... The rate will reflect 0 in Prog 4 until the next month end is ran
        .... This will cause the new insurance rate to be effective on all loans at the next month end.
     Compliance Condition Code
        .... This code is input on in Program 4, Page 4 of a loan.
        .... These codes are provided by the Credit Reporting Resource Guide, Copyright 2000 Associated Credit Bureaus, Inc
        .... Direct questions of these codes to the Credit Reporting Resource Guide (avaiable on our website)
        .... Use the link below for a listing of these codes
        .... Click for Link
     Proceedures for a Charge Off Loan
        .... Go to the Link provided
        .... Click for Link
     Credit Scores
        .... Obtain a listing of credit scores in Progrm 56
MAIN MENU SYSTEM
MEMBER MASTER FILE (DATA, INFORMATION)
     Member Name      Joint Owner
        .... Program 3 -Include on First Line with Primary Member
        .... Program 3 -Input on Second Line under Primary Member
        .... Program 3 -Enter SS# and Name in Joint Member Window
     Beneficiary Payable Upon Death POD
        .... Program 3
     Member Address      Social Security Numbers      Membership Date
        .... Program 3
        .... View in Programs 2 & 3
     Primary Account Number      Phone Numbers
        .... Program 3
     Official Family Codes
        .... Program 3
     Joint Owner Social Security Number
        .... Program 3 Input/View in Joint Member Window
     Member Account Number
        .... Program 3
     Member Passwords
        .... Program 3 Passwords/Phone Number Window
     Credit/Debit Card Numbers
        .... Enter and View in Program 3
        .... Use Help Window (F8) in Card Fields for more information
     Date Draft Opened
        .... View in Program 5, Option G - Enter D for Draft Account
        .... System created if opened using Share Deposit Code 249
        .... Can be manually entered in Program 5, Option G
MEMBER STATEMENTS
     Blank Social Security on Statement
        .... Individual Member Program 3 - Special Indicator Flag #27
        .... All member statements - Program 47, Option G, Line 19
     Social Security Number Statement Merge
        .... Individual Member - Program 3 - Special Indicator Flag #29
        .... All Members - Program 47, Option G, Line 20
     Statement Messages View and/or Change
        .... Program 45
     Monthly Statement Includes Share & Loan Info
        .... Program 47, Option G, Line 15
     Draft (Check) Register on Statement
        .... Program 47, Option G, Line 20
     Statement Frequency
        .... Share Draft (Checking) - Monthly
        .... Reg E transactions (ACH, ATM, etc) - Monthly
        .... Shares & Loans without Reg E Transactions - Quarterly
     Past Statements
        .... CU view - statements-online.com
        .... Member View - Link on Perfect Teller
     Trancodes that are Included in Month and Year to Date Overdraft Fees
        .... Overdraft fees: Trancodes 62 (Share OD fee), 245 (ATM OD fee) and 380 (ACH OD fee.
        .... Courtesy Pay fee: Trancode 430
        .... Minimum Balance fee: Trancode 380
     Trancodes that are Included in Month and Year to Date NSF Fees
        .... NSF Trancodes: 273 (ACH NSF fee), 274 (ATM NSF fee) and 496 (Debit Card NSF fee).
        .... Return fees: 72 (Return Draft) and 482 (ACH Return).
MEMBER TAX REPORTING
     1098 Information
        .... A 1098 Mortgage-Interest Report is created at Year End in Prg 33 under Reports -US1098 Mortgage-Interest
        .... For individual quick reference go to Prg 5 Opt H Year-to-Date/ Prior-Year reporting totals
     1099 Information
        .... A 1099 YTD Dividend report is created at Year End in Program 33 under Reports -US1099 YTD-Dividend
        .... For individual quick reference go to Program 5, Option H -for Year-to-date/Prior-Year Reporting Totals
     Back Up Withholding
        .... Set Flag in Program 3, #26 to withhold automatically as a part of Month End Routines
        .... Current Rate for Back Up Withholding is 28%
        .... If needed, you may use trancode 073 / BW in Program 2 to withdraw manually
        .... Report created in Program 36 Option CC
MEMBERSHIP REPORTS
     Membership Code Listing
        .... Membership Code 1 -Program 57 Option 1
        .... Membership Code 2 -Program 57 Option 2
        .... Membership Code 3 -Program 57 Option 3
     Member's Age in Years Report
        .... Program 57 Option 4
     Address Search by City / State / Zip Code
        .... Program 57 Option #8
     Birthdate (Birthday) by Specified Month
        .... Program 57 Option 9
     Possible Name / City-State-Zip / SSN Error Report
        .... Program 57 Option 10
     Number of Members
        .... The number of members is created at month end on the Share & Loan Listing
        .... The Share & Loan Listing is located in Prg 33 under Reports
        .... Near the end of the report is the summaries where the Number of Members is listed
        .... While viewing the report Press F9, select Press 'D' to Print ending 'summary-totals' to local printer
MONEY ORDERS
     Search for Money Orders Sold
        .... Select your desired time frame using Program 7, Option J or Option E
        .... Remain in Program 7 and choose Option H, NO PASSWORD, choose Option 16, Search C
        .... If you need to view a specified teller or branch enter the desired password before choosing Option 16
        .... This screen is printable with F9
MONTH END ROUTINES & REPORTS
     New Week-End/Month-End Share and Loan Reports         .... Click for Link
     Month End Routines /Run Month End
        .... Be sure Statement Messages and Dividend Rates (prg 45 Opt 3) are correct prior to running Month End
        .... First complete a back up via Program 30 Option 1
        .... After a successfull Back Up go to Program 31 to Perform a Month End
        .... The system date MUST BE on the last calendar day of the month to perform a Month End
     Zeroing Out Totals
        .... Program 7 Option F Type the word "ZERO" at the end of each business day
        .... The system will zero out automatically during Week End and Month End Routines
        .... Each time the sequence #'s are zero'd out those totals should be posted to the GL thru Prg 35 Opt V, 1
        .... Never Post totals thru Program 35 Opt V Opt 1 with an ERROR flashing -unless you understand why
NEW FEATURES / UPDATES
     Image Display
        .... Up to 9 images can be stored per account
        .... Press F7 then F8 to view images in Program #2 and Program #3, In Prg #3 press F 7 then F8 to Add/Delete images
        .... Click on the image to enlarge
        .... Cleck below for Documentation
        .... Click for Link
NEW LOANS/ADVANCE
NOVELLA WINDOW AND MEMBER MEMO PAD
     Adding or Updating a Novella Window
        .... Program 2, select the member account, press 'F7' for Window Display, then 'F1' DISPLAY NOVELLA WINDOW
        .... Type in any information you desire
     Novella / Memo Lisitings
        .... Program 79, Option A for Novellas, Option B for Memos -To create a listing of Novellas / Memos
        .... Program 79, Option C - To create a listing of loan messages only
        .... Program 79, Option D - To create a listing of Novellas/Memos/Messages
        .... Program 79 Option E - Screen display of Novellas/Memos/Messages for a Specified Member
PASSWORDS
     Computer Password / Main Password
        .... Program 60, Option A
PAYROLL
     Repost Payroll
        .... Program 73
     Post Payroll
        .... Program 16, Option C
     Display Payroll Groups
        .... Program 16, Option A
     Enter New Payroll Group
        .... Program 16, Option B
     Change Payroll Group Description
        .... Program 16, Option B
     Change a Payroll Group Code
        .... Program 16 Option B
     Post a payroll a second time on the same day
        .... Used when a Employer Group needs to send more than one payroll with the same date
        .... Use Program 73 to post the extra payrolls
PERFECT TELLER (HOME BANKING)
     Perfect Teller Reports/Activity/Accesses
        .... Program 68, Option A, B, C
        .... Program 36, Option NN
     Display Bad Password Attempts on Perfect Teller
        .... Program 68, Option B, Option 1
     Perfect Teller Transfers
        .... Program 68, Option B, #4
        .... Screen display (use F9 to Print) of Perfect Teller authorized transfers
     Perfect Teller Loan Payments
        .... Program 68, Option B, #5
        .... Screen display (use F9 to Print) of Perfect Teller Authorized Loan Payments
     Perfect Teller Loan Add-Ons (Line of Credit Access)
        .... Program 68, Option B, #5
        .... Screen display (Use F9 to Print) of accounts that have added to their line of credit with Perfect Teller
     Perfect Teller Specified Account Transfers
        .... Program 68, Option B, #6 -Enter desired account number
        .... Screen display (use F9 to print) of specified account transfers
     Perfect Teller Authorized Transfers to a Specified Account
        .... Program 68, Option B, #7 -Enter the desired account number
        .... Screen display (use F9 to print) of all transfer to/from the specified account number
     Perfect Teller Account Listing
        .... Program 68, Option C
        .... Complete lising of all members that have a password setup for Perfect Teller, use F9/f10 to print
     Perfect Teller Web Link Setup (Custom Buttons)
        .... Program 68 Option D
        .... Follow the instructions listed in Program 68 Option D
     Perfect Teller Bad Password Reset
        .... Program 68, Option E -Clear current password - then go to Program 3 and enter new password
     Set Up Credit Union Hours on Perfect Teller
        .... Program 68 Option F
     Allow Perfect Teller Funds Transfer to Share Certificates
        .... *XF* in the message field of the Share Certificate allows transfers to the cd using Perfect Teller (Browser Ver)
     Multi-Factor Authentication PIN (Home Banking PIN / Perfect Teller PIN)
        .... To view their PIN go to Prgram 68 Option E
        .... If you give them their PIN it is up to them to know their Account number and Password
        .... If a member forgets their PIN only give them their PIN, under no circumstances assist them wth their password.
PERMANENT CLOSED SHARE TYPE
PRINTER SET UPS
     For all the printer set ups please click the document button below         .... Click for Link
     Laser Printers
        .... Set up in the XCHECK Screen using either the HPPCL or WNDWS Driver (depending on your printer and pc type)
        .... Use Voucher type 'J' and the Check type 'J'
        .... Contact Superior Business Solutions (574-239-3824) for Forms
        .... Refer to the F8 HELP Window for further information during the set up
REOPEN A CLOSED SHARE TYPE
REPORTS
     PCDATA.GLD Report
        .... Created each time you close a month in the General Ledger
        .... Must be accessed through Program 35, Option K, choose the Year & Month desired
        .... Select PCDATA.GLD, the next column will show the date and time it was created
        .... Normally exported to your pc to save to a disc or attached as an email
     Child Support (Dead Beat Parent) Download File
        .... Create in Program 48 Option #13
        .... Print / Download in Program 33, Exportable Files
     Student Loan Listing
        .... Manually created in Program 36 Option A
        .... Automatically created with Standard Quater End Routines
        .... Printed from Program 33 Option 1
     Share Certificate Summary Listing -Alphabetical
        .... Program 36 Option B
        .... Choice 1 for PRINT OUT, Choice 2 for SCREEN DISPLAY
        .... Sequence A
     Share Certificate Summary -Numerical Sequence
        .... Program 36 Option B
        .... Choice 1 for PRINT OUT, Choice 2 for SCREEN DISPLAY
        .... Sequence B
     Share Certificate Listing -APR ascending sequence (order)
        .... Program 36 Option B
        .... Choice 1 for PRINTOUT listing or Choice 2 for SCREEN DISPLAY
        .... Choose Sequence D for APR ascending order
     Share Certificate Lisiting -by Maturity Date
        .... Program 36 Option B
        .... Choice 1 for PRINT OUT, Choice 2 for SCREEN DISPLAY
        .... Choose Sequence C for Maturity Date
     Share Certificate Listing -BALANCE ascending order
        .... Program 36 Option B
        .... Choice 1 for PRINT OUT, Choice 2 for SCREEN DISPLAY
        .... Choose Sequence E for a BALANCE ascending order report
     IRA Summary Listing / Reports
        .... Program 36 Option C
        .... Option 1 for Current Year listing of Tax Year Transactions
        .... Option 2 for Prior Year listing of Tax Year Transactions
        .... Option 3 for a SCREEN DISPLAY of a specific months IRA transactions for all members
     IRA Form 5498
        .... Program 36 Option C Option 4 - 5498 ESA for Coverdale Education forms CURRENT Year
        .... Program 36 Option C Option 9 - 5498 ESA for Coverdale Education forms PRIOR Year
        .... Program 36 Option C Option 5 - 5498 summaries for Self -Administered forms CURRENT Year
        .... Program 36 Option C Option 7 - 5498 summaries for Self-Administered forms PRIOR Year
     ERS SQL Custom Reports         .... Click for Link
     NCUA Aires Share / Loan Data Reports -Aires Download
        .... Created at each month end and stored in Program 33, Exportable
        .... Go to Program 33, Select Year, Select Month, then Select Exportable
        .... Look for reports named NCUA Aires Share Data and NCUA Aires Loan Data
     Exporting Files / Reports -Report Export
        .... Program 33, Select desired Report by pressing Home when highlighted
        .... While the report is displayed on your screen, select F9
        .... A box appears after selecting F9, Select "Press
        .... This option will place the desired report on your hard drive (C Drive) in a folder called "Reports"
     Static Change Report
        .... Monthly Report created at Month End in Prg 33, Select Year, Month and Reports, then look for Static Change List
        .... Use Program 59 DISPLAY CURRENT STATIC CHANGES for specified current Static Changes
     OFAC Scan
        .... Done quarterly by ERS and available to the credit unions by the end of the first month of the quarter
        .... One year of quarterly statements are scanned for OFAC each quarter end
        .... Each credit union is responsible for review the results of their OFAC scan
        .... Your current and past OFAC scans are available at the following link
        .... Click for Link
     CASS
        .... Done quarterly, completed during the first month of a quarter
        .... Your "CASS Error Report" is located in Program 33 under TEMPORARY FILES
        .... To find your last CASS Date go to Program 47 Option A
     CUNA Insurance Mailing (Address) Listing
        .... Create the report in Program 48, 14, A or B
        .... Export in Program 33 -Exportable
     Accounts with TRUST/ESTATE Flag set
        .... Use Program 43 to create the report
        .... Select in the first set #39 ALL MEMBERS and #55 TRUST/ESTATE FLAG, then your desired info in the 2nd set
        .... You can save the report for future reference if deisred Select HOME to SAVE before Selecting Y to CREATE
        .... You will find your report in Program 33 under Temporary, the report will be called REPGEN.DAT
SECURE PASSWORDS
     Overview
        .... Required by the SAS70 Security Audit
        .... Ties the Linux Password to the Posting Password
        .... Employee can change Linux Password or the Posting Password
        .... More details go to the following link
        .... Click for Link
     Setting up Password (to be done by Management)
        .... Go to Program 60 Option B
        .... Assign Posting Password, User Initials, User Name, Linux Log
        .... 256 User Numbers Available
        .... Go to the link provided for more information
        .... Click for Link
     User Number
        .... The number assigned to the line the user info is entered
        .... Totals in Program 7 Option I - can be pulled using the user number
        .... Your user number is on the Status line
        .... Information is available at the folllowing link
        .... Click for Link
     Posting Password
        .... Assigned in Program 60, Option B -by Managment
        .... Length is 6 positions, alpha upper/lower case and numeric
        .... First 3 positions MUST be unique Example lc6123
        .... For more information go to
        .... Click for Link
     User Initials
        .... Assigned in Prg 60 Opt B by Management
        .... The initials appear on vouchers and reports
        .... Avoid duplicate initials-so that individual tellers are iden
        .... For more information click on the following link
        .... Click for Link
     EZ-Memo Groups
        .... Set up in Prgram 60, Option B -by management
        .... Code allows memos to be sent to individual groups
        .... Each employee can belong up to 3 groups
        .... For more information go to the link below
        .... Click for Link
     Linux Login-ID
        .... Set up in Program 60, Option B
        .... Required to log onto the CreditUnion Linux System
        .... Must be a minimum of 5 positions, alpha characters in lower case
        .... For more information click on the following link
        .... Click for Link
     Linux Password
        .... Set up in Program 60, Option B, by management
        .... This secret password required to log onto Linux system
        .... 5-16 lower case alpha/numeric positions
        .... For more information go to the following link
        .... Click for Link
     Logging onto the System
        .... Double click the EZTerm Icon
        .... Enter your personal Linux Login ID and Password
        .... You will be directed to Program 1 - Good Morning Screen
        .... For more information to to the following link
        .... Click for Link
SHARE ACCOUNTS
     Dormant Account Indicator
        .... Program 3, Page 2, Flag #24 to Manually Enter
     Permanent Open/Closed Flag
        .... This share type should not be purged even if the balance is $0 (zero) for an extended period
        .... Set flag Program 5, Option G
        .... For further instructions use F8 for HELP or go to the following website
        .... Click for Link
     Check Number Lengths
        .... Draft Accounts, check that the members write, the length is limited to five ditigs ( 1 - 99999 )
        .... Checks withdrawan from a members account and issued by the credit union can be up to seven digits long. (1 - 9999999)
     How to ReOpen a Share Type
        .... Program 2, Share Deposits, Trans #488 -RO -ReOpen prior CLOSED Share
        .... or Program 5, Option G -enter date 00/00/0000 in the Date Share Type Closed field
        .... A share type is considered opened when the Date Share Type closed field is 00/00/0000
        .... For more infomation use F8 for HELP or go to the following website
        .... Click for Link
     Closing a Share Type
        .... Program 2 - Share Deposits, Trans #18 - SC Closed Share Acct
        .... Program 5 - Option G, choose share type, manually enter Date Share Type Closed
        .... A share acct is considered closed when a valid Date Share Type Closed appears in Program5, Option G
        .... For additional Help use F8 or go to the following website
        .... Click for Link
     Permanent Closed Share Type Cannot be ReOpened
        .... Program 5, Option G - Permanent Open/Closed Flag set to a "Z"
        .... The account will not be purged/deleted and it cannot be reopened
     Not Permanent, Close and Do Not ReOpen
        .... Program 5 Opt G Enter an "X"
        .... This share type should be purged/deleted and it also cannot be reopened
     Closed Account Logic/Closed Share Type/ Closed Member Account/ Closed Loans
        .... New proceedure September 2006
        .... Print out the instructions at the following link
        .... Click for Link
     Cross Reference Accounts         .... Click for Link
     Closed Account Logic         .... Click for Link
     Sub Accounts         .... Click for Link
     Christmas Club Accounts
        .... Pay out Christmas Club accounts from Program 53
     Accounts Freeze or Hold
        .... Program 5 Option C
        .... Use F8, Help Window for additional help while in Program 5 Option C
     Re-Open (reopen) a Previously Closed Account Number
        .... Go to Program 42 Option I -Re-Open a previously closed account number
        .... Then proceed to Program 5 Option G -To re-open the individual share type
        .... If the account should remain CLOSED Be sure to set Flag 16 in Prog 3 for the account to Close at next Month End
     Write-Off Share Overdraw / Write Off Share Account
        .... Share Accounts can be wrtten off by using the Trancode 260 / WO Write-Off Share Overdraw -under Deposits
     Share Freeze /Account Freeze
        .... Program 5, Option C
        .... Share Freeze must be greater than $10.00
        .... Each Share Freeze will remain in effect until manually released by the credit union
        .... To clear a Share Freeze -zero the freeze amount
SHARE DEPOSITS
     Check Holds in EzTerm
        .... Click below for information/documentation
        .... Click for Link
SHARE DRAFT ACCOUNTS
     Don't Bounce Share Drafts / Checks
        .... Set Flag in Program 3 Page 2 #20
     Draft Overdraft      Draft Stop Payment      Draft Monthly Paid Draft Counter
        .... Program 47, Option G
     Courtesy Pay (ODP, Overdraft Protection)
        .... Fee Amount and Negative Limit Program 47, Option A
        .... Set Limitations in Prg 47, C 27 & 28
        .... Set Up Notice Pror 47, I, 16, - Print in Prg 24, J, G
        .... Flag Individual Member Account Program 3 Special Indicator Flag #35 - COURTESY-PAY (ODP) FLAG
        .... Click for Link
     Posting Share Drafts
        .... Dial in to ERS using Program 69 Option A, if ERS has received your draft file you will then receive it
        .... Go to Program 24, in the current month folder, displayed at the top of this screen, it will be flashing at you
        .... While in Program 24 Select option A to post
        .... For more detailed information about posting share drafts and Program 24 go to the following link
        .... Click for Link
     Share Draft Posting Report
        .... After the file is posted, you can display the overdraft file in Program 24 B (viewing this creates your return.dat file)
        .... Go to Program 24 C for posting totals, including unposted debit and credit items
        .... Besure to view Program 24 D #2, to view the unposted items, these items should be returned or posted
        .... Program 24 Option J is used for printing notices to your members
     How to Change in Incorrect Draft Number in a Member's Draft History
        .... Program 23, access the D / P account's History
        .... Use the TAB key. This will take the cursor up to the Draft Number Area.
        .... Use the arrorw keys to key to the draft number that needs changed
        .... You will need to use your Posting Password to complete the update.
SHARE REPORTS
     Pledged Share Data
        .... Program 57 Option 6
     Listing of all Draft Stop Payment Requests
        .... Program 57 Option #12
     Share Balance Listings - SPECIFIED SHARE TYPES
        .... Program 49 Option A
        .... Use the Captial Letter of the Share Letter Code to obtain a lisitng of Accounts with specified share types
        .... Use the Lower Case Letter of the Share Letter Code to obtain a report of Accounts without the specified share type
        .... Use F8 for the HELP window for futher information
     Share Balance Listing - Share Accounts LESS than Specified Mimimum Amount
        .... Program 49, B
        .... Creates a report with accounts less than the amount entered in the minimum amount
     Share Balance Listing - Listing of Share Accounts Greater than specified MAXIMUM Amount
        .... Program 49, C
        .... You may select a single share account, a combintation of up to 3 share types, or ALL share types
        .... Use F8 HELP for further information
     Share Balance Listing - Display All Share Pledges, Holds, Freezes
        .... Program 49, E
        .... You can display the current hold, pledge, or freeze
        .... You can also select to view only those share accounts that are short in their Pledge, Hold, or Freeze
        .... Use F8 HELP for further information
     Share Balance Listing - Stop Pay Request
        .... Program 49 F
        .... Listing will show each share draft account with an active Stop Pay Request
        .... Use F8 HELP for futher instructions
     Share Balance Listing - Summary of Current Negative Balances
        .... Program 49 G
        .... You may select any individual share type, a combination of up to 3 share type, or ALL share types
        .... Use the F8 HELP for more information of this option
SHARE SPECIAL ACCOUNT INDICATOR FLAGS
     User Lockout      Employee /Member Restriction
        .... Program 3 - Special Account Indicators #4
     Set ATM Indicator
        .... Program 3 -Special Account Indicator Flag #05
     VISA Card Indicator      Payroll Data Only Payroll Master Dummy Payroll
        .... Program 3 - Special Indicator Flag #08
     Primary "D"
        .... Program 3, Special Account Indicator Flags, Page 2, Flag #17
     Primary "P"
        .... Program 3, Special Account Indicator Flags, Page 1, #18
     Draft Notice Exempt      Monthly Fee Exempt
        .... Program 3, Special Flag Indicators, Page 2, Flag #21
     IRS W9 Form Verification
        .... Program 3, Special Account Indicator Flag, Page 2, #22
     Charge Off Master
        .... Program 3 - Special Account Indicators, #25
     IRS Backup Withholding Required
        .... Program 3 - Special Account Indicators #26
     Right to Privacy Opt Out
        .... Program 3, Special Account Indicator Flag, Page 2, #28
     Business Account
        .... Program 3 - Special Account Indicators #31
     Secified Member Fee Exemptions
        .... Program 3 - Special Account Indicators, Page 3 of 4
        .... Program 4 - Specified Loan Late Fee Exempt, Page 3 of 9
     No Fees, Returns, Notices
        .... Program 3 - Special Account Indicator Flag, Page 3 #37
     Date Share Type Closed
        .... Program 5, Option G
        .... To clear the Date Share Type Closed enter 00/00/0000
     Date Share Type Opened
        .... Program 5, Option G
SHARE WITHDRAWAL/FEES
     Travelers Check Purchase
        .... Program 2 - Share Withdrawal, Enter 194, TC or Travelers Check P
     Travelers Check Fee
        .... Program 2 -Share Withdrawal, Code 195, CF or Enter Travelers Ch
     Share Withdrawal Check
        .... Program 2, Enter 001, SW or Share Withdrawal Check
     Cash Withdrawal
        .... Program 2, Select Share Type
        .... Select Transacton Code 001 / SW Share Withdrawal Cash
SHARED BRANCH PROCEEDURES
     Shared Branch Check Holds
        .... Clieck below to access documentation
        .... Click for Link
SPECIAL SEARCHES
     Search a Specific Dollar Amount or Partical Dollar Match
        .... Use Program 7 Option H Option 1, besure to use specific teller password or no password for global search
        .... Enter the dollar amount you are searching for within the specified data range
        .... If you require a different data range use Program 7 Option J to select your data range
        .... You can enter ???.88 when searching for all items ending with .88, USE F8 HELP BUTTON for more information
     Searching for all transactions using a specified transaction code
        .... First select your data range using Program 7 Option J
        .... Remain in Program 7 and go to Option H Option 2 using specified teller password or no password for global search
        .... Enter the trancode or number you are searching for corresponding transaction matches
     Search for All Check Disbursements or All Checks Issued
        .... Select your data range using Program 7 Option J
        .... Remain in Program 7 and go to Option H Option 3
        .... You will get a screen display of all checks disburesed or issued
     Search for the checks received by a specific teller, group, or entire credit union
        .... Use Program 7 Option J to select your data range
        .... Remain in Prg 7 choose Option H, Option 4
        .... Be certain that the password, no password or branch code is used to give you your desired results
        .... You will see a printable screen display of checks received
     Seach for All Cash Disbursements / Cash Withdrawals for a Specified Data Range
        .... Go to Program 7 Option J, to select the data range desired
        .... Remain in Prg 7 and use Option H, Option 5 to list all Cash Disbursement / Cash Withdrawals
        .... Be certain to use the desired password, no password or branch code for the desired results
        .... The displayed results are printable
     Search All Cash Received transactions
        .... Use Program 7 Option J to select your desired data range
        .... Remain in Pgr 7 use Option H, Option 6 to display All Cash Received transactions
        .... To display only the transactions of a specified teller, group or the entire credit union use the appropriate password
        .... No password displays the transaction for the entire credit union
     Seach for New Loans / Loan Advances
        .... Go to Program 7 Option J to select your data range
        .... Remain in Prg 7 and choose Opt H Opt 7 -be certain you use the appropriate posting password for desired results
        .... The results are printable
     List transaction between two specified amounts
        .... Be sure you have selected the sequence range you need to search -in Program 7 Option J
        .... Remain in Program 7 and go to Option H Option 9
        .... This screen display of the results are printable using F9
        .... Refer to the F8 HELP window for more information
     Seach for transactions postedfrom a specified TERMINAL
        .... Be sure you are the desired sequence range in Program 7, use Option J to select your range
        .... Remain in Program 7 and go to Option H Option 10, Enter the Job / Terminal number
     Listing of Teller Posted IRA transactions
        .... Select your data range / sequence numbers in Program 7, Option J
        .... Remain in Program 7 and go to Option 11, this screen display of Posted IRA Transactions are printable
     List All Over the Counter Paid Draft Items
        .... If needed select your data range in Program 7 Option J, if you are looking at current data, this is not required
        .... Remain in Program 7 and go to Option 13 to list the Counter Paid Drafts
        .... This display (with no password) will also show any drafts posted in Prog 24 totals, along with the return credit totals
        .... If your credit union Counter Pays Drafts, this option is great for balancing these item at the end of the day
     Search for Draft Posting Summary
        .... To look at a prior days summary use Program 7 Option J to select that day before proceeding
        .... Use Program 7, Option H, NO PASSWORD, Option 14
        .... This will also display all ACH & Payroll Posting Summaries
        .... This display is printable using F9
     Search for ACH Posting Summary
        .... To look at a prior days summary use Program 7 Option J to select that day before proceeding
        .... Use Program 7, Option H, NO PASSWORD, Option 14
        .... This will also display all Payroll & Draft Posting Summaries
        .... This display is printable using F9
     Search for Payroll Posting Summaries
        .... To look at a prior days summary use Program 7 Option J to select that day before proceeding
        .... Use Program 7, Option H, NO PASSWORD, Option 14
        .... This will also display all Draft & ACH posting summaries
        .... This display is printable using F9
STATEMENTS
     Electronic Statement Only
        .... Program 3 - Special Indicator Flag #14, set to "Y"
        .... Statement can be accessed on the Perfect Teller website
        .... No statement will be printed or mailed
     Statements On Line
        .... You will need your CU ID number, your User ID, and your Password
        .... If you need this information contact ERS
        .... Click the link below to access Statements On Line
        .... Click for Link
     Accumulator Account
        .... Program 3 - Special Indicator Flag #8, set to "Y"
        .... account will be designated as an accumulating funds account (ie: money order clearing, share draft clearing, etc.)
        .... please see the F8 help Window for Flag #8 for further information.
        .... this account could affect dividends and share/loans. should zero out at every month end. if zero, will not print statem
     Electronic Statements (e-statements) Listing
        .... Program 48, Option 12
        .... This program will create a listing of members who have the "HB - Electronic - Statement - Only" set in Program 3.
        .... This program will also email the e-statement notices to your members.
        .... Carefully read the instructions displayed on the screen and read the (F8) Help Windows.
SUSPENSE ITEMS
     Searching for Suspense Items
        .... Program 7, no password, Option H, Option 16, Option J
SYBIL
     Allow "Line-Of-Credit" Access via Sybil
        .... Program 47, Option G, Line 3
     Share types that are available to transfer to or from using Sybil
        .... Program 47 Option C Line 1
        .... Press F8 for more HELP/Information
     Authorize Visa Payment Requests from Sybil
        .... Program 47 Option C Line 2
        .... For additional HELP press F8
     New Sybil Voice Response System         .... Click for Link
SYSTEM BACK UP
SYSTEM ERRORS
     Member in Use
        .... Go to the WHO screen, accessed at the Main Menu, where you access Prg 2, 3, 4, etc
        .... Up arrow to the Job you need to disable
        .... Select HOME once it is Highlighted, then F1 to Kill that Job
        .... The password for this is set up in Prg 60, A, 21
SYSTEM PARAMETERS
     ERS Software Version
        .... Program 1 - Upper right corner of your screen
     Ashell Version
        .... Program 1- Upper right corner of your screen
     Credit Union Number
        .... Program 1 - Center left of your screen
     Current System Date / View / Change
        .... Program 1 - Upper left corner of your screen
     Today      Reset Date and Time
        .... Call ERS
     Good Morning Message
        .... Set up in Program 11, Option 9
        .... Delete Program 11, Option 10
        .... Viewed when logging on in Program 1
     Share Types Available
        .... Program 46, Option A
        .... Program 47, Option G
     Monthly Withdrawal Counter for Specified Share Type
        .... Program 47, Option G
     Linux Version
        .... Program 1, Upper right
     System Time Computer Time Current Time
        .... View Program 1 - Upper left
        .... Change - Call ERS
     Job Number
        .... Assigned automatically by the credit union network
     Credit Union Name
        .... Program 47 Option A
     Credit Union Phone Number
        .... Enter in Program 47 Option A
     Credit Union IRS EIN Number
        .... Enter in Program 47 Option A
     Credit Union Charter Number
        .... Enter in Program 47 Option A
     Minimum Monthly Loan Payment Field
        .... Input in Program 47 Option A
        .... This is the mimium loan payment the credit union policy will accept
        .... This minimum monthly payment will automatically fill in on any new loan, but it can be overwritten on any loan
     Per Loan Balance Amount
        .... Enter in Program 47 Option A
        .... Enter the minimum amount a loan can be issued
     Automatic Share to Loan Transfer Date
        .... Enter the date of your Automatic Share to Loan Transfer to take place
        .... For system options for Automatic Share to Loan Transfer dates - PRESS F8 for HELP in this Field
     Last Loan Note Number (Automatic Loan Note Number)
        .... Enter the last loan note number used in Program 47 Option A
        .... The system will automatically fill in the next Loan Note Number on the next loan issued
     Last new member account number (Automatic new member account number)
        .... Enter the Last new member account number used in Program 47 Option A
        .... The system will automatically fill in the next new member account number when an account is opened
     Insured Share Limit
        .... Enter in Program 47 Option A
        .... Enter in this field the maximum balance in shares that is covered by member life insurance
     Loan Delinquency Method (O = Old, N = New)
        .... Enter the desired method in Program 47 Option A
        .... NEW is for loans with a original loan maturity of greater than 15 years
        .... OLD (most commonly used) uses the Next Payment Due Date, Mimium Payment and the Payment Accumulator
        .... For more detailed information use F8 for the HELP Window when selecting O or N for the method
     Share Draft Minimum Balance Fee
        .... Enter the fee in Program 47 Option A for either the Draft or the P-Checking
        .... This fee is charged at the time drafts are posted in Program 24 Option A when an account goes negative
        .... Only one fee is charged per draft account per day -no matter the number of drafts that took the account negative
        .... For more details on the Share Draft Minimum Balance Fee -use the F8 HELP window
     Share Draft Overdraft Fee
        .... Set up in Program 47 Option A
        .... A Share Overdraft fee is charged automatically when items are posted in Program 24 Option A
        .... A share Overdraft fee is charged for each item that posts to a draft account that takes it negative
        .... For more details on this fee check the F8 HELP Window in this field in Program 47 Option A
     Share Draft NSF Fee
        .... This NSF fee posts automatically during the posting in Program 24 Option A
        .... This NSF fee posts when you have "bounced" a check and the credit is posted to the account along with this NSF fee
        .... For more details please read the HELP window by using the F8 key in this fee field in Program 47 Option A
     Share Draft Automatic Stop Payment Fee
        .... Set up in Program 47 Option A
        .... This fee is charged during the Program 24 Option A routines when a Stop Payment item is presented for payment
        .... For more details please read the HELP window located in this fee field in Prgram 47 Option A by pressing F8
     Share Draft Automatic Overdraft Advance Fee
        .... Set up in Program 47 Option A
        .... This fee is deducted during posting routines (Program 24 Option A)
        .... This fee is charged when a loan advance is required to pay a draft, the fee is included in the amount of the advance
        .... For more details of this fee please read the HELP window by selecting the F8 key in the Overdraft Advance fee in Prg 47
     Share Draft Automatice Overdraft Transfer Fee
        .... Set up in Program 47 Option A
        .... This fee is charged automatically during the posting routines (Program 24 Option A)
        .... The transfer fee is deducted before the overdraft transfer is made
        .... Please read the HELP by selecting the F8 key when in this fee field in Program 47 Option A
     Program 2 Funds Received Income Type #1 #2 #3 #4 or #5 (Custom Trancodes 374, 375, 376, 377 or 378)
        .... Enter Transaction Description in Program 47 Option A for display in Program 2 , 3rd Funds Received Window
        .... Each trancode should be set up in Program 35 Option V Option 2 to post to the desired GL Account
        .... This will post a one sided transaction with Cash Back as the offset
        .... Refer to the HELP window for more details, Program 47 Option A, in the desired Funds Received Income Type
     Share Draft Excess Paid Share Draft Fee
        .... Set this fee in Program 47 Option B, Option A to be charged during month end routines
        .... This charge will post xx cents per paid draft in excess of xx per month
        .... Parameter are also set up in Prgram 47 Option B, Option A
        .... Please use the F8 HELP key for more information on this fee and its parameters
     Share Draft Account Maintenance Fee
        .... Set up in Program 47 Option B, Option C
        .... This fee will charge every share draft account a x.xx per month fee that meet the parameters set up in Prg 47, Opt B, Op
        .... This fee is charged during month end routines
        .... Please use the F8 HELP key for further details on this fee in Program 47 Option B, Option C
     Share Draft Automatic Overdraft Transfer
        .... Set up in Program 47 Option B, Option C, to post during Month End Routines
        .... Parameters for this fee are also set in Program 47 Option B, Option C
        .... Use the F8 HELP key for further information on setting up this fee
        .... To set this fee up as it occurs use Program 47, Option A
     Visa "Primary Account Numbers" -the first 8 digits of your Credit Cards
        .... Enter the first 8 digits in Program 47 Option C Line 4, this will allow the credit union to fill in the remaining indivi
        .... The individual member account number appears in Program 3 and will appear with Visa transactions in Prg 7 Opt H Opt 16
        .... If you have more than one Visa Card enter "99999999" in this field and use Code 2 in Program 3 for entire card #s
        .... Please read the F8 HELP Window in this field for further information
     Searching for Account Number currently in "USE"
        .... Type the word 'WHO' at the 'Enter the Desired Number' field on the Main Menu (the menu that displays Prog 1 - 28)
        .... This display shows the USER NAME -if the IP Address has been changed to a USER NAME
        .... To change the IP Address to a USER NAME go to the Good Morning Screen and type XCHECK
        .... This must be done from each individual terminal, replace the IP Address with the desired User Name
TELLER BALANCING
     Cash Deplenish/Deplenishment (Cash from Teller Drawer to Vault/ Change Fund)
        .... Located in the Cash Drawer Detail
        .... Program 7 Option I, enter Your Password to display Your Totals, then F12
        .... or Prorgram 2, Select F12 on the Member Account Line
        .... Enter on the Cash Depenishment line the amount of cash you are sending to the Vault
     Cash Replenish/Replenisment (Cash from Vault/Change Fund to Your Teller Drawer)
        .... Located in the Cash Drawer Detail
        .... Program 7, Option I, enter Your Password to display Your Totals, then F12
        .... or Program 2, Press F12 on the Member Account line
        .... Enter on the Cash Replenishment line the amount of cash you are receiving from the vault
     Beginning Cash Drawer (to be done at the start of the day)
        .... Located in the Cash Drawer Detail display
        .... Program 7, Option I, enter Your Password to display Your Totals, then F12
        .... or Program 2, press F12 on the Member Account line
        .... Enter your beginning cash in your drawer on the Beginning Cash Drawer Line
     Ending Cash Drawer (the actual cash balance in your drawer at the end of the day)
        .... Located in the Cash Drawer Detail
        .... Program 7, Option I, enter Your Password to display Your Totals, then F12
        .... or Program 2, Press F12 on the Member Account line
        .... On the Ending Cash Drawer line enter the actual/physical count of your end of day cash
     Cash/Currency Delivery (shipment to you from Midstates or other financial institution)
        .... Located in the Cash Drawer Detail Window
        .... Program 2, Press F12 on the Member Account line
        .... On the Cash Delivery line enter the cash shipment (this will be added to your drawer)
        .... To send the Cash Delivery to the Vault do a Cash Deplenishment entry to the Vault
     Currency Return (Coin Deposit, Mutilated Cash Return, etc)
        .... Located in the Cash Drawer Detail Window
        .... Program 7, Option I, enter Your Password to deplay Your Totals, then F12
        .... or Program 2, Press F12 on the Member Account line
        .... On the Currency Return line enter the amount of cash being returned to Midstates or another instituion
     Cash Drawer Detail Window
        .... Accessed through Program 7, Option I, Enter Your Password for Your Totals, then F12
        .... or Program 2, Press F12 on the Member Account line
        .... All entries posted in the "Cash Drawer Detail" window will debit/credit Your teller drawer
        .... Always use F8 on any line in the "Cash Drawer Detail" Window for more help/details
     Cash Drawer Overage/Shortage (Cash over/short)
        .... Located in the Cash Drawer Detail Window
        .... Program 7, Option I, enter Your Password to display Your Totals, then F12
        .... or Program 2, press F12 on the Member Account line
        .... On the appropriate line (over/short) enter the amount of your cash drawer offage
     ATM Replenishment
        .... Located in the Cash Drawer Detail Window
        .... Program 7, Option I, enter Your Password to display Your Totals, then F12
        .... or Program 2, Press F12 on the Member Account line
        .... On the ATM Replenishment line enter the cash that is going from your drawer to the ATM Vault
     G. L. Check/Cash Received
        .... Located in the Cash Drawer Detail Window
        .... Program 7, Option I, then enter Your Teller Password to display Your Totals, then F12
        .... or Program 2, press F12 on the Member Account line
        .... On the appropriate Check or Cash line enter the amount to be credited to a General Ledger Account
     Display all VAULT / DRAWER posting with totals
        .... Use Program 7, Option H, Use the desired password (or no password for entire cu), Option 15
        .... If you need to view a prior days totals, use Program 7 Option J before beginning search in Option H
        .... These totals are printable using F9
        .... This will display Beginning / Ending Cash Drawer, and any of the Vault entries
TICKET SALES
     Search for Ticket Sales
        .... Use Program 7 Option J or Option E to select the desired time frame
        .... Remain in Program 7, choose Option H, NO PASSWORD, Option 16, Search E
        .... For a specified teller or branch use the appropriate password before Option 16
        .... This will display all Ticket Sales 1-9 and it is printable using F9
TIME AND DATE
TRAVELERS CHECKS
     Search for Travelers Checks Sold / Travelers Checks Issued
        .... Select the desired time frame using Program 7 Option J or Option E
        .... Remain in Program 7, select Option H, NO PASSWORD, Option 16, Search D
        .... This display can be altered by using a teller's password or a branch code before entering into Option 16
        .... You can print this display via F9
VISA
     Visa Payments received
        .... Go to Program 7 Option J to select the sequence number range to search for Visa Payments during that time frame
        .... Remain in Program 7 and select Option H, DO NOT ENTER A PASSWORD, select Option 16 Option A
        .... If you desire to see payments for a single branch or specified teller use the corresponding password before going to Opt
     Search for Visa Loan / Visa Cash Advances
        .... Go to Program 7 Option J if you need to select a day other than today
        .... Remain in Program 7, select Opton H, NO PASSWORD, choose Option 16, Search B
        .... This will display all Visa Loan / Cash Advances for the select period
        .... If you need to to look at a specifed teller or branch enter the corresponding password before going to Option 16
VOUCHER DISPLAY/REPRINT
WITHDRAWAL COUNTER
YOUR TERMINAL SETTINGS
     Your Terminal Number
        .... Program 1 - Upper right corner of your screen